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Jasmine Darcy and Marty Brown were amazing to deal with and went above and beyond anything I could have expected.
Read more Everyone was great to deal with. Overall great experience!
Read more J&M Homes couldn’t have done anything better. They are great.
Read more Jasmine at the Albany location is very nice and helpful. She is helping us solve our problem. Thank you so much.
Read more Working with the people at the Albany J&M has been a very good experience. Jasmine has been very helpful and easy to communicate with in the delivery and setup of the home. I also greatly appreciate how Marty has helped us. They really helped with customizing our home.
Read more Jasmine and Kathy both got to me right away when I called her sent an email and they were good at explaining what needed to happen
Read more It seems like a well built home.
Read more Richard was so responsive to every call or email. I so appreciate the hand holding through the process. They made the process as painless as possible. I have highly recommended them to several people already. If we are in the market again, we will be back in for sure. Thanks for everything!
Read more Allyn Almond was very helpful during the process. He was instrumental in making the process run smoothly.
Read more Our agent maintained contact with us through the whole process and made sure our questions were answered!!
Read more Everything, Jasmine is top notch.. and kept us in the loop constantly.scheduling walk throughs at the manufacturing plant, and again after the home was completed and before shipping… scheduling teams to deliver, paint, etc. and all came in on time or early.. we are blessed to have worked with her.. thank you Jasmine. Jasmine was extremely helpful with all that Girl stuff.. her and my wife spent a lot of time going over what counters look good with what cabinets.. and paint colors. Etc.. When our home got to the sight…I thought.. how in the world do they make this look like a home? Two halves!! 2 feet apart ?.. but they do.. it’s beautiful.. Gene and his side kick Junior do a great job.. and make it a home… thank you guys!!
Read more Our salesman was wonderful, caring about our budget and our experience in general.
Read more Kathy Nix is a 10. Truly wonderful, knowledgeable, prompt and works very hard to make things happen. I have purchased many homes through you folks and appreciate your fine service and friendship.
Read more No high pressure sales, set expectations, returned calls when I had questions, sent information when needed and overall was an advocate for me throughout the buying process. Jasmine Darcey was a rockstar in this process and made sure all the sub contractors were on time, on task and prepared for their visits. And Dan in sales was great at his job and supported the process like the pro he his.
Read more Dan was wonderful to work with. Jasmine was the best. Every time I stopped by or called they answered my questions. They were wonderful to work with. I am totally happy with my new home.
Read more From the first visit to J&M, the entire process went well. Customer service, customer satisfaction were number one with both Mike and Amy. J&M crews did their best throughout the entire process. The follow-up service has been excellent. Overall, from first day we went to J&M, I had great service. We asked for recommendations for a general contractor, he did a fantastic job. I asked about a heat pump installer, again, he recommended a highly experienced installer. I now have a beautiful new home situated in Otis, Oregon. I would highly recommend the home model, the dealership, and everyone involved in making this my new home and property.
Read more Ken got us started, he was patient with our questions and was so nice. Kathy, thank you so very much for all of your knowledge, great tips and suggestions , you helped make our home purchase a fun and comfortable experience. Jasmine..thanks so much for your support, availability with all our questions and your follow through every step of the way. It was a positive experience from beginning to end. I would like to add that the whole crew at J&M Homes Albany were always welcoming and helpful and our numerous phone calls were always answered by a person who was eager to help.
Read more Dan was upfront and honest – and a good guy. He really helped us through the whole process. I really like visiting my daughter Erica in her new J & M home. She and her two cats and one dog always seems so happy there. This is her and her husbands first house. I feel like we made a good choice in selecting a new J & M home especially when I look online on sites like Zillow to compare what’s for sale in this area (Warrenton). Still building a carport for the house. It should be done in a week or two.
Read more Doug Adams was extremely helpful in explaining the entire process. His response time to my emails was exceptional. Jasmine (process manager) was over and above about the set up and marriage of the units. She is a true testament to keeping the process moving forward! I sure appreciate the whole team (Marty, Doug, and Jasmine).
Read more Richard was very helpful and patient through the process and very knowledgeable. He also kept us informed through each step. If we had any questions..Richard, Mike and Amy was very helpful and made the process run smoothly.
Read more Kathy searched to find me the perfect home. In the process, I grew to respect her and will always treasure our friendship!!
Read more We were having trouble getting approved for a loan. They went above and beyond for us and got us approved. They worked with all of our needs for the house. All the stuff we wanted to change in it they went above and beyond. The house is beautiful and above my expectation the work done to it before during and after has been great. The agents I worked with were very kind and supportive and they checked in quite often.
Read more We cannot thank J&M Homes enough for helping us find our dream home. They worked within our budget and provided us with a beautiful home with a floor plan that is innovative and functions well. I would also like to extend our sincere gratitude to Jasmine, Homeowner Success Manager, who ensured a smooth and enjoyable process. She has been extremely responsive, informative, and took care of our questions and concerns.
Read more Our sales agent put the order together really well!
Read more Jasmine was beyond helpful in every way. She answered all questions that we had in a timely manner and never made us feel stupid for asking a silly question. She made the home buying experience for first timers super simple and easy to understand. Her communication and updates throughout the entire process were amazing and never left us guessing. After the home was placed and we hit a little snag with an appliance issue, she was quick to jump in and help get it straightened out and on the road to a solution quickly. After spending over a year looking at homes to place on our land, we always ended up back at the J&M Homes lot. The quality of the homes they offer spoke for itself. They are built well and you can tell they take pride in what they are selling. We could not be more pleased with our purchase and all of the amazing customer service that we received from all of the team members at J&M.
Read more Our journey and “happily ever after ending” started many months ago preparing for our forever/retirement home, moving from CA to OR. After lots of online home searching and a few road trips, we were OMG to the continued up gouging costs for already built homes, again OMG! On a whim, we decided to pop into a random new manufactured home dealer, and found with the right land purchase, this was the way to go. After the 5th manufactured home dealer of continued sales pitches and why we should buy from them and not others, we were ready for an adult drink (it’s 5 o’clock somewhere situation), but before doing so, we decided to go to 1 more for the day and it was J&M Homes of Albany. WOW and so THANKFUL we did! All in office graciously greeted us, no sales jargons, and by the time we left, we went from wanting an adult drink to forget about the day, to cheering/clinking to celebrate our decision to see 1 more dealer and for the selection/hold on our new Golden West Home from J&M. Not even with J&M being in OR and us still living in CA had any impact with communications, making décor home choices, e-signing documents to the delivery, setup, and completion of our home on property. We even had County/City matters regarding property that caused continued delays from time we selected/signed hold documents to when we were finally cleared/permitted to build and J&M stayed right by us for the long haul, helping in any way they could, and when it was finally time, it was right before summer with many other new orders coming in, we thought we would be waiting even longer but NO, they knew how concerned/anxious we were, then WALLAH it was done before our Contractor was even ready for the home. They even stored our home on their dealer lot, at no cost, until the Contractor was finally ready. UNBELIEVEABLE!!! Note and thank you too, to Clayton Homes, who produces the homes under the GW brand names. We want to especially THANK: Leeland (Lee) Stoddard from J&M: From model shopping/walk-throughs, patiently answering lots of questions, handling our requested home changes, getting many updated factory lists and floor plans to choosing home décors; all was PERFECT, and he ALWAYS kept us updated and made sure all was going to plan/as stress free as possible. He would even call us on his days off if we had sent an email about anything or just to see how we were doing. Jasmine Darcey from J&M: WOW, PERFECTION is what she is! From her extreme professionalism with what can be or become the most stressful, final reviews/approvals of all home selections, closure/contract documents to masterly answering/resolving all our before/after home delivery/items questions and repairs; THANK YOU, THANK YOU, for everything!! Especially for being instrumental in us getting everything/making sure we were always satisfied/happy with our new home. Example; we really wanted upgraded blinds, but we were at our budgeted limit and Jasmine/Marty Brown) made it happen/J&M graciously took care of the upgraded cost, again WOW/PERFECTION! Robert & Dustin from Golden West Homes (GW): From start/after delivery services and repairs to final completion of our home, FANTASTIC! After final home walk-through, we had a list of minor fixes and cosmetic repair items. As soon as J&M (Jasmine) received our list a request was submitted (super-fast) to GW. From GREAT email tracking communications and lightning FAST dispatched response times to the completion of all listed items; superb quality work! We HIGHLY RECOMMEND J&M Homes of Albany and Golden West Homes as your first stop/choice when deciding/shopping for a new manufactured home, should you want your happy ending too! No, you didn’t earn a 10, you all earned 100+. From start to finish, all involved went above and beyond, earning our complete satisfaction, sincere thanks, gratitude, and true admiration, THANK YOU ALL!!!
Read more We would like to take this time to recognize one of your Sales/Service coordinators, Sharene Resch, in Oregon City. She is knowledgeable and professional and willing to do whatever she could to attempt to make the process of owning our new “20th anniversary edition” home a reality. She responded promptly to us with answers to any questions that we had. It was a pleasure working with her and she is an asset to your company.
Read more I’m don’t think there was anything J&M Homes could have done better. My sales agent was very easy to work with and was very responsive to my wants and needs. I would like to thank Doug and Jasmine for the care they demonstrated in getting this project completed. They were very supportive. I lost my home in a wildfire, and was reluctant to tackle the rebuilding process. Everything worked out very smoothly. The timeline was a bit longer than I had hoped for with the site contractor, but I was able to move in before the rainy season started, which was the original goal.
Read more Jasmine was a delight to work with, when there was any type of problem, she was quick to resolve it and I would refer. I love my home and have enjoyed it very much. I wish that they would allow you to upgrade paint on the inside and paint the molding. Other than that, no issues.
Read more Eric Stelzer did a fabulous job for us, arranging for all the specific changes we asked for.
Read more Richard, Amy, and Mike have all been fantastic throughout the purchase process. Very professional, friendly, and thorough/prompt in their follow through. The whole process of selecting the home itself, modifications, and options was easy and enjoyable. Richard was pleasant throughout the process and Mike was always available to verify that everything was coming together smoothly. Amy was always prompt in responding and excellent in helping us follow up on quality control issues with the factory. The home satisfaction issues noted in the ratings above are not a reflection of J&M and simply have to do with quality control issues from the factory. The home itself is beautiful but there were some manufacturing issues that we are still coordinating with Golden West on getting resolved where possible/prudent. Everyone involved has been wonderful throughout the process.
Read more Debbie was our sales agent and she was a delight to work with, she had ideas that helped us create a home the way we wanted it before we even knew it. It was her experience and knowledge that was so valuable. Debbie knows the way to make a home comfortable and her suggestions and ideas were awesome. She was very sweet to talk to, and that made our purchase a very easy. Sharene has been so helpful in lining up repairs and she has such a good attitude, I really appreciate all she is doing for me.
Read more Sale agents, Sonya Dollens and Sharene Resch, were top notch: enthusiastic, knowledgeable, eager to help with customized changes, always available by phone or email. They led us every step of the way making sure we understood the process from start to finish. Their recommendations were invaluable, knowing contractors for set up and skirting. We moved in our home in six short months from the time we ordered. J and M Homes stuck to the promised schedule. Everything moved along in a timely manner. We love our new home, especially high end details like soft close cupboards, exceptional lighting, brand name appliances, beautiful windows and so much more.
Read more Found a better contractor but J&M had no idea the contractor would falter.The staff in McMinnville was extremely helpful and made the negative experience with the contractor better. Richard and Mike both were great at helping us get exactly the home we wanted with all of our options for a much better price than we expected. Terry and Amy were always helpful too.Everyone was just awesome! We were so pleasantly suprised by every aspect of home buying experience. From our very first phone call all they way through being handed the keys to our house the service was exceptional.
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Delightful!
Delighted!
Delightful
They are very helpful
Very Satisfied
Delightful
Delighted
Working with Richard, Mike, and Amy was a pleasure.
Delightful
Very Satisfied
You all do great work!!
Very Satisfactory
Delighted
Delighted
I was totally satisfied with everyone at J & M homes.
They did a great job.
Delightful
Very Satisfactory
I recommend J and M Homes of Tangent, OR.
They truly helped make our home affordable for us.
Delighted
Communication was great.
J&M has quality homes to choose from and the price is reasonable. We highly recommend their homes!
Delightful
J&M is our first recommendation when people ask about quality and customer service.
MUST READ! J&M Homes of Albany (J&M) is the BEST, where new home dreams happen, but most importantly, do come true!!
Exceptional Customer Service
The house itself and the site work quality exceeded my expectations!
My overall experience from start to finish was awesome
Delighted
Nothing could have been done better. J&M did and continues to do a great job.
Very Satisfied
Our neighbors are amazed at the quality of this manufactured home. We are thankful we chose this company and super delighted with the staff.
LIstened and responded well to all inquiries.
You really can’t improve on perfect. We really couldn’t have had a better experience.