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Marty and Lori were absolutely wonderful to work with throughout the intire process. They were always available and helpful, but most of all trustworthy. They did more than what was expected and seemed genuinely happy to do so.J&M works with great vendors and outside contractors as well so that site work, setup and even financing goes real smooth. Thank you J & M for our awesome new home!!
Read more Ken kept in constant communication with us, and explained everything quite clearly to me. He was upfront and straightforward about what we could expect, and was willing to come out and let me in to the house on a couple of occasions while it was still being set. There’s nothing I can think of that they could have done better.
Read more Our agent istened to us and tried to be sure we were getting what we wanted. I can’t fault anything that was done. Based on all the circumstances I think everything was handled well. Dealing with our expectations might not have always been easy. We did stop in repeatedly at the Oregon City location to look over the model that we based our home on. The people there were friendly and tried to be helpful. Definitely recommend to others. Marty took over our purchase when our original sales person retired. The house is wonderful and we are enjoying it very much. Marty saw to all of the details and resolved everything to our satisfaction. He’s been a spot on person to deal with and a big asset to the company. He didn’t let one issue remain unresolved and always returned my phone calls and e-mails. Marty called me yesterday to make sure we had been taken care of by All Pro and as usual, did his follow up. He’s a rare gem!
Read more We have recently purchased a home from J&M and we had a wonderful experience. Leeland Stodder was a great sales representative. He explained everything very well and kept us in the loop with everything and still calls to check in on the home. If you are interested in buying a home, J&M is a very good company, ask for Leland.
Read more Leeland went out of his way to helping us solve the issue of getting rid of our old trailer! He went above and beyond! He also kept in close contact with us through the hole process! Buying a new home is a very stressful event! J and M and specifically Leeland made the process an exciting experience! I’ll definitely recommend J & M Homes.
Read more Our agent was there to help me in everything, all I had to do is pick up the phone, and he was on it. They really were caring and wanted all there customers to be very happy and satisfied with the purchase, by following them through to completion, and then some. It makes me feel really good to know that, they’d come out to my new manufactured home and check on things making sure everything was done and done right for the customer! I don’t think they could of done any better: nor any where else, they went above and abroad to make things as comfortable and secure with my purchase, like I said they were wonderful Our agent kept us informed through the whole process. He was easy to talk to and very personable! We were very impressed with the delivery company called Some Assembly Required. We did not have any service issues and the delivery and installation were delightful.
Read more Contact and response was frequent, and the process was streamlined. Professionalism was top-notch. The staff at the Albany location works as a cohesive unit and do an excellent job of sharing the status of customer progress among themselves. This allowed for calls and questions to be answered quickly and efficiently during staffed hours. Any site progress considerations that were required were expedited and given priority attention for a speedy resolve. I was on a first-name basis with their staff and was treated like family from day one. Thank you!
Read more Our agent was always available and very willing to help. It was wonderful working with not only Eric, but Marty and Ann. I would recommend them in a heartbeat thank you for our Dream Home! I’ll definitely recommend J & M to other.
Read more Ken went out of his way to make sure everything was done correctly and to save time. Everything. I could not have asked for a more available sales person. Ken always returned my calls in a very timely manner. He followed through when he said he would. He understood my “urgency” to get into my home.
Read more Ken knew when I called that I was just starting the looking and getting information process and not sure we would even by a mfg. home. He called the park, found out all the information we would need to move in there and was very helpful. He also found a company that would make the loan to us as we needed a buy for or co-sign type of loan. He was always prompt returning our calls when he wasn’t available. He was very kind and patient with us, as i am sure we must have been a handful. The staff was always helpful and made the contract signing easy.
Read more Ken listened and then made suggestions and changes to make the home fit our needs and budget! He is a fantastic asset to the company! We went to several outlets and Ken was the only one to take the time to listen! Other salesmen and women wanted to put us in a cookie cutter home! He also found us a contractor on the coast who was able to help with the process! Eric Stetzler was extremely helpful and responsive to our calls. He showed up on site for the install and checked in with us consistently. He was very friendly, prompt and professional from beginning to end and a genuine person. Very creative in adjusting floor plans and suggesting options that made sense to us. Kept the decision process moving and didn’t let us bog down much on side issues. The quality of the home is very satisfactory.
Read more Ed kept me informed throughout the entire process. I’ll definitely recommend J & M Homes to family and friends. The buying process was much better than we expected. The overall purchase was very satisfactory.
Read more Thank you all for everything you did to help us get through the process. The home is beautiful and we are looking forward to enjoying it more real soon. Sincerely, Our agent was interested in our situation. I’m very satisfied with the purchase experience, delivery and installation process, and the quality of the home.
Read more Wanted to let you know how much we are enjoying our new home! It is so stress free! Everything works so well with just a couple of squeaks. Also wanted to let you know how well Terry treated us throughout the process of purchasing our home, even coming out to the site. He was great. Dear Gene, We wanted to thank you again for the wonderful new home we purchased with your help. It is everything we wanted! We couldn’t have purchased this home without your assistance and guidance throughout the entire process. We are pleased with the quality of this home, the size, the design – you name it, we love it! Everyone who visits says how nice it. You were knowledgeable and informative though out this process. You kept in contact with us and we relied on your guidance. We intend to refer everyone we know who is looking for a manufactured home to you and your company. Please feel free to share our recommendation. THANK YOU GENE!
Read more Just wanted you to know how much we enjoyed and appreciated working with Terry for our home purchase. From the moment we met at your McMinnville office, Terry was courteous, helpful and informative. Terry quickly identified our housing need. He offered helpful suggestions as we worked through the process of selecting and designing our little house. During construction time, Terry kept us up to date with progress. He also periodically checked with our contractor, Bryan Pratt, someone Terry had recommended to us. We enjoyed working with Bryan and would recommend him to future customers building in the Newport/Lincoln City area. Terry was kind to check on our house once it was situated, giving us another much-appreciated building report. Thanks to J and M Homes, and Terry Cox in particular, for facilitating our sweet little beach house!
Read more Thank you all for everything you did to help us get through the process. The home is beautiful and we are looking forward to enjoying it more real soon.
Read more I would like to write a review of J&M HOMES rating them a definite 10 out of 10 stars with regards to my experience during the purchase of my new home. Kimberly, Mike, and Shayla helped me with every question and through every process from start to finish with a smile on their faces. I know they are very busy every day working on many other customer’s projects but every time I walked in that door they dropped what they were doing and made me feel like I was the only customer they were working with. My new home is everything I dreamed of and is absolutely beautiful. I am 100% satisfied with my entire experience with J&M HOMES and I recommend them to all my friends and family. Thank you very much to the entire J&M team.
Read more After purchasing a second new Mfg. Home from J & M homes McMinnville dealership, I would recommend J & M to any other potential customers. Traci, Shayla, and branch manager Mike, handled and made both purchases easy, and were, and continue to be helpful any way that they can be. The first new home was purchased in 2016, and the second now in 2018. Both these units were replacing older units, and the selection, and available options made it an easy and pretty much painless process from start to finish. Traci was instrumental in selling two older homes, and helped with the design and interior options. Shayla is always helpful, and there if I needed answers. Mike was very helpful in arranging the transport of the last older home that I sold independently, which sped up the process when the new home was ready for delivery. I would recommend them and J & M to any person, or family looking for a new manufactured home, that is their business. Both homes that were purchased, are set up as rentals, and the nice thing about J & M is that they handle the whole process from picking out the unit, helping with the selection of options, and full setup, and finish of the units when delivery is made.
Read more My husband and I purchased our Marlette from J & M Homes through Gene Nettleton. It was a very pleasant experience and it is a lovely home. We have had many compliments from every one who has seen it.
Read more Thank you for the wonderful experience on purchasing a home. I was dreading the whole process, but everything went smoother then I could have imagined. Everything that Jeanette scheduled went exactly as planned and was completed before or by the date she said it was going to be completed by! You and Jeannette’s communication by phone or email was wonderful and kept me informed with every step of the way. J&M Homes has a great team of sales and service that is top notch, and I would recommend to anybody!! Thanks again for the great experience and a wonderful home! I look forward to doing business with J&M Homes in the future!
Read more Jess & I had a great experience working with you during the process of buying our mfg. house. We have had some experience with mfg. homes and you did a great job guiding us through the process Of selecting our finishes and custom details. We appreciate your taking our calls, even on your day off, when we had a change or a question about something we had selected. Thank you for your patience and your knowledge of the product.
Read more My husband and I bought a beautiful Marlette home from your company last Fall and at long last, are in it now this Spring! We have had a piece of land on a lake in Central Oregon that has been in our family for 40 years. We purchased it from my Dad and Mom several years ago, and it was always my Dad’s hope to have a beautiful new home there. He would be so thrilled to know that we too with that dream, now finally got to make that happen! It was a long under taking, and a crazy road for sure! We are so thankful for our salesperson, Sonya Dollens! She helped us thru the entire process and worked continuously to make sure we were both completely satisfied and taken care of. Sonya went above and beyond the duties of a salesperson! No doubt! She worked diligently with Marlette and the contractors to make sure all aspects of the process went as smooth as possible for us. When there were unforeseen issues, as there always are in a home build, she was on it asap, making sure it was resolved for us. It was a stressful undertaking, as we did all the excavation ourselves, but Sonya always followed through and we knew we could count on her to help us see our dream to reality. We consider Sonya to be a friend of ours and we would very highly recommend her to anyone looking for a new home. She is an amazing caring person. Thank you Sonya! You are the best
Read more Many thanks to J&M Homes. I love my house. I enjoyed working with you. It was such a wonderful experience dealing with your people. They are great! You offer a Superior home at a great Value. It really helped to be able to see the many examples of the finished product on your lot. It was great to be able to have all those examples of custom features there as well. I especially want to thank Ken Abbay: my sales representative , Mike Swantko the store manager, Jeanette Sampson, the Sales and Service Coordinator. I could not have done this without Kenny’s help and experience. He guided me through the entire endeavor, presented options and made sure I understood all the ins and outs of process. Mike went above and beyond to answer questions, and make sure things went well. Jeanette was amazing, she kept me informed, followed through with all the different teams it takes to get this house in place and ready for me to occupy. Thanks again to your great staff, and for a great buying experience.
Read more My husband and I would like to say how much we appreciate Kenny Abbay’s help and how he assisted us when we purchased and built our new home. Kenny always treated us with respect, and his knowledge of the loan and construction processes were very informative and we could have never navigated the whole process without his help and expertise. His connections to good contractors were also a great help to assure that we ended up with quality workmanship on the site prep and home. He was very attentive to the details of the specs on the home and the house turned out just as we asked for. He was always there to help us work through any issues that came up along the way. And let’s face it, there will always be some rough spots during the construction process, but if you are fortunate enough to have someone like Kenny walking through it with you, you will come out on the other side with a home that you can be proud of. We would also like to thank Jeanette in the Redmond office for the courteous and professional way that she handled some “after the sale” items that needed to be attended to. In conclusion, we appreciate everyone at J&M that helped us along the way with our home purchase and construction. We ended up with a lovely home and some new friends. Sincerely,
Read more Everything is moving along nicely. I look at the house and love the way it turned out. It has been a awesome experience working with you from start to finish, and now with Jeanette, who is on top of everything! She has done a excellent job of coordinating the final process of getting my home here and set up. I am extremely happy I chose J and M to purchase my new home and had the opportunity to work with you. You were amazing and you went above and beyond on helping us find the perfect floor plan that works for our family. You had awesome suggestions on what to upgrade and add that we won’t of thought of like adding the closet in the entry way. I don’t know what we would of done with out it now. We have already referred a couple friends to you. Thank you again!
Read more I received a letter asking about my experience in buying my new home from J&m. The experience was great . Strating with the first phone call I had . Which was with Deddie Espinoza. She sold my home for me and helped me to get a loan through J&M for my new home. For the next several months I had a lot of questions and had to make a lot of decisions. Debbie was there ever step of the way for me , she was great. I really can’t say enough. I’m living the dream. It’s great . And I have Debbie Espinoza, and everyone at J&m homes to thank. I AM LIVING THE DREAM.
Read more On behalf of my son, Eric Langnese (a first time home owner) our experience with J&M homes was very positive. All of the staff were extremely professional in our experience with J&M Homes. I know they were having staffing shortages during and up until the end of our relationship. The staff were very courteous & helpful all along the way from the beginning to the end of my son’s home owning experience. I believe Jim & Mike were always sincere & wanted the best experience possible for my son. Believe me it is not always easy dealing with Tribal departments, getting to the completion of a job, here in Warm Springs. Even with the bumps along the way, I believe a door has opened for the Warm Springs community for a positive and meaningful relationship between J&M Homes & the Warm Springs people in the future. I hope our experience helped open that door. Good Housing here in Warm Springs is almost non existent. Thank you Jim & Mike. It was a pleasure working with you.
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Really Smooth Process, Delighted
Completely Satisfied
Delightful Purchase Experience
Delighted
Delight to work with
Delightful Service
Delighted
through the whole purchase, they went over things twice or more if I needed to make me
happy and to be pleased with there service, and I was!
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Delighted
Delightful
Very Satisfactory
Delightful
He was on top of everything, he was polite and patient when questions were asked.
He made sure we got what we wanted in the home.
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Very Satisfactory
Very Satisfactory
Very Satisfied!
Other companies just left us on our own to find a contractor.
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Delighted!
I would highly recommend Eric as the associate to work with.
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Very Satisfied!
Very Satisfied!
Delighted!
Donna Albertson
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Delighted!
So stress free!
Thanks!
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You name it, we love it!
Thanks to J and M Homes, and Terry Cox in particular, for facilitating our sweet little beach house!
Delightfully Satisfied
“From start to finish with a smile on their faces”
The first new home was purchased in 2016, and the second now in 2018!
A very pleasant experience…
Everything that Jeanette scheduled went exactly as planned
Debbie you did a great job guiding us through the process
Sonya went above and beyond the duties of a salesperson!
Thanks again to your great staff, and for a great buying experience!
I am telling everyone I know to come to your location in Redmond for the best buying experience and value. I got the exact home I wanted, with all the custom features I appreciate.
From your sales folks, management, installation crews, to the follow up and follow through folks, every one is committed to getting me the best home, value and features.
we ended up with quality workmanship on the site prep and home
Awesome Experience
Thank you for a wonderful experience.
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We are loving our new house!!!
Debbie was there ever step of the way
“I believe a door has opened for the Warm Springs community”