Testimonials

We have already, and will continue to recommend everyone who is looking…

We would like to thank J and M Homes for helping our little dream in the country come true. Although we had some bumps in the road, and another baby, during the process the end result was more than we imagined it could be.

Leland Stoddard is one of the most amazing salesmen we have had the pleasure of working with. He was very prompt, courteous, professional and personable. If he didn’t have the answer he made sure to find someone who did. He was also very good with us while we were going through the nonsense with the bank. We researched and went to pretty much every manufactured house place you can think of in Oregon and Lee was the only salesman we dealt with where we didn’t feel like a sales goal he needed to reach. We were more than happy to pay more for a home going through J and M knowing that once the house was on site we would still be taken care of if there were issues.

Marty, Lori and the rest of the crew at the showroom were all also very professional and courteous to us while helping us deal with the few hiccups we encountered. They all had no qualms with contacting the bank on our behalf, or going above and beyond to make sure we were getting what we wanted, and that things were being accomplished in a timely manner (still can’t believe how fast set up went once the house was on the property). Any issues or misunderstandings we have had they have all been very quick to correct or explain to us in a way that made sense for the situation.

We would also like to give a very special shout out to the engineering crew at the factory. Dwayne, Heather and everyone else were an absolute pleasure to deal with. They helped us with upgrades on our house that have really pulled it together into exactly what we were wanting. Everyone who has come to see the home still raves about our huge kitchen window and the build out that was done to fit the freezer next to the refrigerator.

It ended up taking almost two years from the time we contacted Lee (March 2016) for us to be in our home (December 10, 2017). We are self-employed, and own commercial fishing boats so getting financing was a little bit of a headache. We initially attempted to go through a local bank and after six months of back and forth were told we would not be able to get the loan at the time. Lee was there every step of the way, calling to check in once a week and always having something to me same day, if possible, if I needed it for the bank.

We hit a little lull after this while waiting for the next year to come so we could give the financing another go. During this time Lee was amazing about keeping in contact with us, even if it was just a quick hi how are you and the kids doing. Once it came time for us to try again I asked for a recommendation on a bank we should work with due to lack of them in our local area. Lee pointed me in the direction of 1st Security Bank and although it took a little longer than we had anticipated, our loan was funded and closed. Whenever I was having an issue with something with the bank Lee, Marty and Lori were just a phone call away, and once they were contacted things were set straight.

After our loan was closed and we were able to put the actual house order in it turned out that due to the timing of everything the house being put together was not going to take the 8-10 weeks we had planned on, but more like 4-5 months. We were very concerned about this since that meant the house would be coming during the winter and on the coast we get some doozies for storms. Lee, Marty and the group at the factory did, we feel everything in their power to help us get the house here in way less time than we were thinking it would end up being. They could’ve just told us it is what it is and deal with it, but instead they chose to try and help us get it here sooner.

Once the house was on our property the crews that needed to come to do closing, interior, etc… were here so quick and did everything so efficiently that we almost feel as if we blinked and it was done. We were hoping to be able to do our first Christmas in the new house and that ended up being a reality. After the crews were finished we had a few issues with electrical and cupboards, but Marty and Lee were right on top of it. They made sure we were in touch with the correct people and it was taken care of in a timely manner.

We have enjoyed finally being in a house that we can call home. Our children are enjoying all the extra room they have to run around when it’s raining outside, and we enjoy having something beautiful to look at when we’ve hit the end of a very long day. We have already, and will continue to recommend everyone who is looking to have a manufactured house set up to contact Lee and the group of amazing people at J and M.

Thank you so much, Read more

Everyone did a fantastic job

I want to thank you for my home from the Oregon City store. The ordering process was easy and smooth. Gary was fun to work with, and was very patient with all my changes. He always kept me updated on factory changes, and in the process. Tammy was excellent to work with, she always gave me updates on the arrival of the home and sequence of workers and their timeframe. Sean also did an excellent job in setting and improving my lot. I’m very happy with my home everyone did a fantastic job. Read more

My dad is very happy

My father moved in to his new place on Monday, I just want to drop a thank you note for your patience and understanding of our difficult situation, for your help in getting this process to go very smoothly. My dad is very happy at the new place.

Also, yesterday, Mike Murphy was able to install a heat pump – at least a week ahead of schedule. We are very impressed with the quality of his work, professionalism of his crew, good advice, etc. What also is really nice is that he got a larger capacity unit for the price of a smaller one at his supplier and passed all the cost savings to us – only a few people would do that these days.

Thanks for excellent recommendation – the house is a lot more comfortable today, my dad is very happy.

Thanks!
Pavel Read more

Best Team in the world to work with!

If you think you are going to walk in, see what you like, and have it on your site in a couple weeks … Not going to happen. To have the home of your dreams takes planning, scheduling, replanning, choosing, financing, contractors, the factory, color schemes …

However, from the minute we walked in the front door at the Albany J and M Homes we were treated with respect and assistance. There was no hungry salesman pushing, just relaxed and focused on what we would like to see.

Marty Brown assisted us to secure financing. Leeland Stoddard fielded our million questions and need to come and measure or just look. He also took us on a factory tour where we got to see our home in progress. After delivery there wee issues as you would expect when your home travels to you. Marty worked hard between us and the factory to make sure we were happy with every detail of our home, experience, and purchase.

And, even after we were settled in, both Marty and Leeland contacted us just to make sure all was still well. Buying a home is not something anyone does lightly. If you are contemplating the purchase of a manufactured home I can not begin to tell you how heads above the rest the J and M team are to make your dreams come true. Thank you J and M Homes, Lloyd and Vicky Robbins Read more

When people visit our new home their first words almost always are “Wow!” and “Beautiful!”

Thank you for bringing to bear the collective creative talent of both J&M Homes and Golden-West to build us our Custom Modular Home.

The factory had some great interior designers (to whom I’m very grateful) and J&M Homes was a very responsive customer-focused team to work with.

I learned that I could trust them to do what they said they were going to do. My appraisal came in just like a stick-built home and I qualified for standard loans.

We got the custom home we wanted at a price that a conventional builder couldn’t come close to.

My advice to future home buyers would be this – make up your mind on what you want and then recognize quality and value when you see it. Read more

Very encouraging throughout the whole process

Hi Mike,
I just want to thank Mike and Kimberly for their outstanding customer service! The loan process did take some time. But through it all both, Mike and Kimberly were very encouraging throughout the whole process.

I would highly recommend both Mike and Kimberly to my friends and family. We made a lot of changes to the home and they worked with us with a lot of patience!.
Thanks again! Read more

Gene Stood By Us the Whole Way Through

My wife and I could not thank Gene at the Redmond Office enough. We did not know how complicated the loan and construction cost was going to be. However Gene not only stood by us the whole way through our ordeal he became a very good friend and treated us like family. He looked out for us in every way and was patient with our situation. Thank you Gene for making this a dream come true for my wife and myself. I would recommend you and J and M Homes to any one looking for a new or used Manufactured home. Read more

Highly Recommended!

We had a great experience with Erik as our salesman. He went beyond and above his schedule. We appreciate his patience with us and working with our schedule. It is so nice to have all your questions answered in a timely matter, and no sales pressure. I know if we need another home or trade up we will ask for Erik again.

Thanks again Erik! Read more

Professional, Accommodating and a Pleasure

From the time I picked out my home to the very end, through all of the construction, J & M Homes along with their partners have been very professional, accommodating and a pleasure to work with! I highly recommend!

PS: Tell Danny I said “Hi” and that I miss our morning phone calls 😉 Read more

Highly Recommended

We felt you were the best company we dealt with, you answered all of our questions and were easy to work with. We bought our home in November of 2012, and the followup after the sale was great.

It’s been a year now and the couple little things that have come up you were very responsive after the sale.
The whole process want smoothly, and we’re very happy – five stars! Read more